Medical Receptionist

Lakeview is a busy, fast paced clinic looking for a full-time receptionist who is professional, caring and able to multi-task. We have openings in our Chaska and Waconia offices.

The receptionist is responsible for a variety of patients care including but not limited to:
– Checking in patients in a supportive and polite manner
– Scheduling appointments according to providers and guidelines
– Verifying insurance billing and demographic information
– Support the department ensuring quality and helpful services
– Answering calls in a timely, pleasant and professional manner
– Collecting co-payments
– General office work

Requirements:
High school education or equivalent
1 year related experience
Basic Computer skills
Medical Receptionist experience is preferred
Strong Verbal and written communication
Telephone etiquette skills
Ability to promote and maintain good patients relations and patient confidentiality

LPN/CMA

Certified Medical Assistant/Licensed Practical Nurse

(Ability to travel to satellite locations to provide coverage Norwood, MN, Watertown, MN, Waconia, MN)
Department: Nursing
Job Classification: Full-Time, Non-Exempt
Hours: Clinic hours of operation are Monday – Friday; 8:00AM – 5:00PM and Saturdays from 8:00AM -12:00PM. This position is required to cover the hours during the week along with a Saturday rotation.
Benefits Eligible: Yes
Responsibilities:
· Assist in the care of a variety of patients.
· Provides nursing care to primarily patients under the direct supervision of the Nursing Supervisor and physician or provider.
· Rooms patients, assists with procedures, refills prescriptions, assists with laboratory skills, provides phone triage, and other duties as assigned by management.
· Possesses excellent communication skills, and maintains a high level of customer service in their care delivery.
· Provides coverage when needed dependent upon patient load and staffing at our satellite locations in Norwood, MN, Watertown, MN, and Chaska, MN.
· May works along-side other specialty physicians as needed to provide high quality care to all Lakeview Clinic’s patients.
· Collects data through observation and communicates information to assist the physician/APP in patient assessment and care planning.
· Abides by the policies and procedures set forth by Lakeview Clinic, Ltd.
Education/Certifications:
· Graduation from a Medical Assisting Program or School of Practical Nursing.
· Current LPN Licensure or Certified Medical Assistant (CMA)
Experience:
· One (1) year of LPN or MA experience working in an applicable setting is required.
· Experience in a medical setting working in a team environment.
· Experience working with an electronic medical record.
Skills:
· Excellent Customer service skills
· Ability to adapt to work scenarios
· Flexibility with schedule
· Some computer skills required.
Special Certifications:
•Maintains BLS (Basic Life Support) for Health Care Providers from one of the following programs:
1. American Heart Association
2. American Red Cross
•Additional specialty certification/training as required by the work area.

Insurance Account Specialist

Full time position available to work Monday – Friday in our Waconia or Norwood Business Office.  Responsibilities include assisting patients in resolving bills, establishing payment plans, determining patient eligibility, and posting remittances to accounts.  Excellent customer service skills are essential.  Knowledge of CPT and ICD-10 codes, and previous medical office billing experience preferred.

Radiologic Technician

Overview:  The Radiologic Technologist will provide diagnostic radiologic exams for diagnosis and treatment of disease. Primarily responsible for operation of X-ray equipment, but also possesses the capacity to operate additional modalities in the imaging department such as CT and Bone Density Scanning.

Essential Functions:  In order to accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodations, each essential function of the position to a satisfactory degree.  Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:

• Perform radiology exams such as chest, abdomen, spine, pelvis, hips, extremities, sinus and skull work.
• Produce high quality and accurate diagnostic X-ray images.
• Perform CT exams such as head, neck, spine, abdomen, chest and CTA’s.
• Produce high quality and accurate diagnostic CT and X-ray images.
• Perform DEXA exams including spine, hip, wrist and forearm.
• Produce high quality and accurate DEXA and X-ray images.
• Applies knowledge of ALARA
• Follows policies, procedures and systems of the department to meet the mission and goals of the clinic.
• Ensure quality control is performed within the guidelines designated by Centers for Medicare and Medicaid, federal, state and local regulatory agencies.
• Assists with maintenance of equipment to ensure patient safety and proper working order.
• Enter exam information into the radiologists reporting system for the generation and communication of a radiology/radiologists report to the ordering provider via the EMR.
• Educate and train others in operation of radiographic equipment, procedures, image quality and exposure techniques.
• Comply with all radiography policies and OSHA regulations related to safety, cleanliness and infection control.
• Demonstrates room and equipment cleanliness between patients.
• Interacts with patients, providers and staff in a professional and courteous manner.
• Performs additional duties as assigned by the Radiology Supervisor and Director of Clinical Services.
• Update job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks and participating in professional organizations.
• Responsible to function as a technologist in all areas of licensure as needed.
• Responsible to assist all modalities as needed.
• Provide additional imaging as determined by patient demand.
• Ability to provide weekend coverage as needed as defined by patient demand.

Competencies:

• Knowledge of radiology policies, procedures, protocols and quality control guidelines.
• Knowledge of radiology and MRI safety, cleanliness and infection control policies and regulations.
• Knowledge of X-ray equipment uses and maintenance.
• Accuracy-Ability to communicate effectively in the English language verbally and in writing.
• Computer skills-Proficient ability to use computer, PACS and electronic medical records.
• Confidentiality-Maintain patient, staff and employee confidentiality. Comply with all HIPAA regulations.
• Customer Service-Friendly, cheerful and helpful to patient and others. Ability to meet patients and others needs while following Lakeview policies and procedures.
• Detail Oriented-Ability to pay attention to details of a procedure or task.
• Flexibility-Ability to adapt easily to changing conditions and work responsibilities.
• Positivity-Display a positive attitude and is a positive agent for change.
• Teamwork-Work as a part of a team and collaborate with co-workers.
• Working under pressure-Ability to complete assigned tasks under stressful situations.

Education and Experience:

• High school diploma or equivalent required.
• Graduate of an AMA accredited school of Radiology
• Meet basic requirements for Centers of Medicare and Medicaid and other applicable federal, state and local agencies.
• Computer knowledge or experience with EMR and PACS.
• Maintain American Registry of Radiologic Technologists (ARRT) qualifications.

Certification and Licensure:

Business Office Supervisor

Lakeview Clinic is hiring an experienced Business Office Supervisor to join our team.

Lakeview Clinic is a physician-owned multi-specialty primary care clinic with over 50 providers in four locations. We have clinics in Waconia, Chaska, Watertown and Norwood. This position will primarily work out of our Waconia location.

This position is responsible for managing all aspects of the revenue cycle process, including medical coding and billing along with insurance claim processing. Position requires a knowledge of CPT and ICD10 coding. The supervisor also oversees the prior authorization process.

This position will manage a department of 15 business office employees. Additional responsibilities include managing patient complaints, escalated billing problems, and configuration of Allscripts Practice Management system billing parameters.

Previous experience in Business Office operations and supervision required. Strong leadership and communication skills a must. Please check us out on our website at www.LakeviewClinic.com

Nursing Supervisor, RN

Overview: The Nursing Supervisor is primarily responsible for the direct oversight of the daily operations of the nursing department. Under the supervision of the Director of Clinical Services, the Nursing Supervisor will make operational decisions and perform daily tasks that align the nursing department with the mission and vision of Lakeview Clinic.

Essential Functions: In order to accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodations, each essential function of the position to a satisfactory degree.

Responsibilities:

· Promoting the mission, vision and values of Lakeview Clinic, specific to the nursing department.

· Assess care distribution requirements in order to optimize quality throughout the patient lifecycle within the organization.

· Maintain a staffing plan that provides for appropriate human resources as dictated by patient demand within the four clinic locations.

· Serve as a resource for staff to utilize to address and solve clinical issues.

· Provide documentation, communication, and follow-through with any in-clinic incidents involving patients or staff.

· Maintain/order clinical inventory of consumables, vaccines, and tools that are necessary to distribute care to patients.

· Providing formal feedback to staff members regarding performance and attendance on an annual basis, or as appropriate.

· Address disciplinary actions with employees whom do not follow Lakeview Clinic policy or procedures.

· Promote staff development and communication through recurrent meetings with the nursing/clinical support staff.

· Comply and uphold HIPAA and OSHA regulations within the workplace.

· Management and maintenance of MIIC, MNVac, and other state health programs specific to patient care.

· Uphold administrative responsibilities of the Nursing department including, but not limited to: hiring, terminations, performance evaluations, payroll, merit increases, personnel discrepancies, orientation.

· Serves as point of contact with MDH, Carver County Public Health, and other governmental agencies pertaining to public health.

Medical Lab Tech MLT

Position Title: Medical Laboratory Technician (MLT)

Reports to: Lab Manager

Job Status: Full-Time

FLSA Status: Non-Exempt

Location: Waconia, Chaska, Watertown, Norwood

Travel: As necessary for coverage

Positions Supervised: None

Overview: The Medical Laboratory Technician will perform routine medical laboratory tests for the diagnosis, treatment and prevention of disease. Responsible for operation of the laboratory.

Essential Functions:

In order to accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function of the position to a satisfactory degree. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential functions of this position include:

· Perform technical laboratory functions including chemistry, hematology, urinalysis, immunology and microbiology.

· Report test results following clinic protocols alerting providers and/or nurses about critical results.

· Ensure quality control in collecting specimens, ensure appropriate sampling and maintain accurate record keeping.

· Maintain laboratory equipment and supplies. Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.

· Comply with all laboratory policies and OSHA regulations related to safety, cleanliness and infection control.

· Ensure all quality control protocol are being followed as outlined in Lakeview Clinic, LTD policies and procedures.

· Perform additional duties as assigned by management.

Competencies:

· Knowledge of medical laboratory principles, standards, applications and tests.

· Knowledge of medical laboratory safety, cleanliness and infection control policies and regulations.

· Knowledge of medical laboratory equipment uses and maintenance.

· Accuracy – Ability to perform work accurately and thoroughly.

· Communication – Ability to communicate effectively verbally and in writing.

· Computer Skills – Proficient ability to use a computer and electronic medical record.

· Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.

· Customer Service Oriented – Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures.

· Detail Oriented – Ability to pay attention to the minute details of a project or task.

· Flexibility – Ability to adapt easily to changing conditions and work responsibilities.

· Positivity – Display a positive attitude and is a positive agent for change.

· Teamwork – Work as part of a team and collaborate with co-workers.

· Working Under Pressure – Ability to complete assigned tasks under stressful situations.

Education and Experience:

· High school diploma or equivalent required

· Associate’s Degree or higher preferred

· Medical laboratory experience preferred

Certification and Licensure:

· MLT, MLS, ASCP, CPT or AMT certification required

Work Environment:

· Environmentally controlled laboratory environment

· Fast paced environment with occasional high pressure or emergent situations

· Frequent exposure to bodily fluids

· Possible exposure to infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a laboratory and medical office environment

· May wear Personal Protective Equipment (PPE) such as gloves or a mask

· Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public

Physical Demands:

· Frequent standing, walking, grasping, carrying and speaking

· Occasional sitting, reaching, bending and stooping

· Lifting, carrying, pushing and pulling up to 50 pounds, with assistance if needed

· Frequent use of computer, keyboard, copy and fax machine and phone’

Internal Medicine