Medical Receptionist

Lakeview is a busy, fast paced clinic looking for a full-time receptionist who is professional, caring and able to multi-task. We have openings in our Chaska and Waconia offices.

The receptionist is responsible for a variety of patients care including but not limited to:
– Checking in patients in a supportive and polite manner
– Scheduling appointments according to providers and guidelines
– Verifying insurance billing and demographic information
– Support the department ensuring quality and helpful services
– Answering calls in a timely, pleasant and professional manner
– Collecting co-payments
– General office work

Requirements:
High school education or equivalent
1 year related experience
Basic Computer skills
Medical Receptionist experience is preferred
Strong Verbal and written communication
Telephone etiquette skills
Ability to promote and maintain good patients relations and patient confidentiality

LPN/CMA

Certified Medical Assistant/Licensed Practical Nurse

(Ability to travel to satellite locations to provide coverage Norwood, MN, Watertown, MN, Waconia, MN)
Department: Nursing
Job Classification: Full-Time, Non-Exempt
Hours: Clinic hours of operation are Monday – Friday; 8:00AM – 5:00PM and Saturdays from 8:00AM -12:00PM. This position is required to cover the hours during the week along with a Saturday rotation.
Benefits Eligible: Yes
Responsibilities:
· Assist in the care of a variety of patients.
· Provides nursing care to primarily patients under the direct supervision of the Nursing Supervisor and physician or provider.
· Rooms patients, assists with procedures, refills prescriptions, assists with laboratory skills, provides phone triage, and other duties as assigned by management.
· Possesses excellent communication skills, and maintains a high level of customer service in their care delivery.
· Provides coverage when needed dependent upon patient load and staffing at our satellite locations in Norwood, MN, Watertown, MN, and Chaska, MN.
· May works along-side other specialty physicians as needed to provide high quality care to all Lakeview Clinic’s patients.
· Collects data through observation and communicates information to assist the physician/APP in patient assessment and care planning.
· Abides by the policies and procedures set forth by Lakeview Clinic, Ltd.
Education/Certifications:
· Graduation from a Medical Assisting Program or School of Practical Nursing.
· Current LPN Licensure or Certified Medical Assistant (CMA)
Experience:
· One (1) year of LPN or MA experience working in an applicable setting is required.
· Experience in a medical setting working in a team environment.
· Experience working with an electronic medical record.
Skills:
· Excellent Customer service skills
· Ability to adapt to work scenarios
· Flexibility with schedule
· Some computer skills required.
Special Certifications:
•Maintains BLS (Basic Life Support) for Health Care Providers from one of the following programs:
1. American Heart Association
2. American Red Cross
•Additional specialty certification/training as required by the work area.

IT/EHR Support Specialist

FT position available for an IT/EHR support specialist. Position supports our users on our Allscripts EHR and PM systems. Position includes some training of physicians and nurses. Previous experience preferred.

Insurance Account Specialist

Full time position available to work Monday – Friday in our Waconia or Norwood Business Office.  Responsibilities include assisting patients in resolving bills, establishing payment plans, determining patient eligibility, and posting remittances to accounts.  Excellent customer service skills are essential.  Knowledge of CPT and ICD-10 codes, and previous medical office billing experience preferred.

Radiologic Technician

Overview:  The Radiologic Technologist will provide diagnostic radiologic exams for diagnosis and treatment of disease. Primarily responsible for operation of X-ray equipment, but also possesses the capacity to operate additional modalities in the imaging department such as CT and Bone Density Scanning.

Essential Functions:  In order to accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodations, each essential function of the position to a satisfactory degree.  Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:

• Perform radiology exams such as chest, abdomen, spine, pelvis, hips, extremities, sinus and skull work.
• Produce high quality and accurate diagnostic X-ray images.
• Perform CT exams such as head, neck, spine, abdomen, chest and CTA’s.
• Produce high quality and accurate diagnostic CT and X-ray images.
• Perform DEXA exams including spine, hip, wrist and forearm.
• Produce high quality and accurate DEXA and X-ray images.
• Applies knowledge of ALARA
• Follows policies, procedures and systems of the department to meet the mission and goals of the clinic.
• Ensure quality control is performed within the guidelines designated by Centers for Medicare and Medicaid, federal, state and local regulatory agencies.
• Assists with maintenance of equipment to ensure patient safety and proper working order.
• Enter exam information into the radiologists reporting system for the generation and communication of a radiology/radiologists report to the ordering provider via the EMR.
• Educate and train others in operation of radiographic equipment, procedures, image quality and exposure techniques.
• Comply with all radiography policies and OSHA regulations related to safety, cleanliness and infection control.
• Demonstrates room and equipment cleanliness between patients.
• Interacts with patients, providers and staff in a professional and courteous manner.
• Performs additional duties as assigned by the Radiology Supervisor and Director of Clinical Services.
• Update job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks and participating in professional organizations.
• Responsible to function as a technologist in all areas of licensure as needed.
• Responsible to assist all modalities as needed.
• Provide additional imaging as determined by patient demand.
• Ability to provide weekend coverage as needed as defined by patient demand.

Competencies:

• Knowledge of radiology policies, procedures, protocols and quality control guidelines.
• Knowledge of radiology and MRI safety, cleanliness and infection control policies and regulations.
• Knowledge of X-ray equipment uses and maintenance.
• Accuracy-Ability to communicate effectively in the English language verbally and in writing.
• Computer skills-Proficient ability to use computer, PACS and electronic medical records.
• Confidentiality-Maintain patient, staff and employee confidentiality. Comply with all HIPAA regulations.
• Customer Service-Friendly, cheerful and helpful to patient and others. Ability to meet patients and others needs while following Lakeview policies and procedures.
• Detail Oriented-Ability to pay attention to details of a procedure or task.
• Flexibility-Ability to adapt easily to changing conditions and work responsibilities.
• Positivity-Display a positive attitude and is a positive agent for change.
• Teamwork-Work as a part of a team and collaborate with co-workers.
• Working under pressure-Ability to complete assigned tasks under stressful situations.

Education and Experience:

• High school diploma or equivalent required.
• Graduate of an AMA accredited school of Radiology
• Meet basic requirements for Centers of Medicare and Medicaid and other applicable federal, state and local agencies.
• Computer knowledge or experience with EMR and PACS.
• Maintain American Registry of Radiologic Technologists (ARRT) qualifications.

Certification and Licensure:

Internal Medicine