Patient Information

Helpful Healthcare Information

Lakeview Clinic is dedicated in helping patients in all aspects of health and wellness. This page contains information on websites and resources for health education.  There is also helpful information about Lakeview Clinic and how to access care.

Your Care

To help us serve you better, we have provided some information on how to acces and receive helpful information about your care.  If you have any questions, please feel free to contact us at: 952-442-4461.

Appointments

Appointments are taken during clinic hours. When making your appointment, please be specific about the reason for your visit, so we may schedule adequate time. Please have your insurance information available. Please bring all current medications with you to the clinic at the time of your appointment. If you should be unable to keep an appointment, please notify the clinic as soon as possible.  For appointments scheduled more than two days in advance, we will send out a text reminder of your appointment.

Registration Process

Please register at the reception desk each time you visit the clinic. Also please present all insurance identification cards to the registration clerk. Co-pays are due at the time of your visit. Failure to identify your insurance could result in out-of-pocket expenses for you. After registering, you will be directed to the appropriate location within the clinic for your visit.

Phone Calls

Urgent medical questions will be transferred to trained nurse triage staff who will answer your questions or further direct you. Routine questions may be answered by a return call from a physician or nurse. Please call back if your call is not returned in a reasonable amount of time.

Test Results

Test results are often available at the time of your visit. If not, most results are returned within one week. If you do not hear from the clinic in one week, please call us and ask for your test results. Do not assume test results are normal if you have not been notified.

Prescription Refills

For prescription refills please call your pharmacy.

Emergency/After Hours

For life threatening problems, dial 911. Physicians are available for other urgent concerns and may be contacted through the answering service by dialing 952-442-4461.

Medical Records

Your medical records are strictly confidential and can not be disclosed to anyone without your written permission. You must sign a special written consent form if you wish to authorize the release of this confidential information from Lakeview Clinic.

Patient Portal

The Patient Portal provides access to your medical information online.  Please click on the Resource Guide below to learn more about the Patient Portal or for some helpful troubleshooting tips.

Patient Portal Resource Guide

Patient Portal

 

Online Bill Pay

Lakeview Clinic now offers the ability to pay your bill online.  You can access this feature using the link below.  You will also need some information off of your patient statement.  You will be able to create an account to allow for easier future payments.  You are also able to access this feature from within your Patient Portal account if you have signed up for that service.

Online Bill Pay

Appointments

Appointments are taken during clinic hours. When making your appointment, please be specific about the reason for your visit, so we may schedule adequate time. Please have your insurance information available. Please bring all current medications with you to the clinic at the time of your appointment. If you should be unable to keep an appointment, please notify the clinic as soon as possible.  For appointments scheduled more than two days in advance, we will send out a text reminder of your appointment.

Registration Process

Please register at the reception desk each time you visit the clinic. Also please present all insurance identification cards to the registration clerk. Co-pays are due at the time of your visit. Failure to identify your insurance could result in out-of-pocket expenses for you. After registering, you will be directed to the appropriate location within the clinic for your visit.

Phone Calls

Urgent medical questions will be transferred to trained nurse triage staff who will answer your questions or further direct you. Routine questions may be answered by a return call from a physician or nurse. Please call back if your call is not returned in a reasonable amount of time.

Test Results

Test results are often available at the time of your visit. If not, most results are returned within one week. If you do not hear from the clinic in one week, please call us and ask for your test results. Do not assume test results are normal if you have not been notified.

Prescription Refills

For prescription refills please call your pharmacy.

Emergency/After Hours

For life threatening problems, dial 911. Physicians are available for other urgent concerns and may be contacted through the answering service by dialing 952-442-4461.

Medical Records

Your medical records are strictly confidential and can not be disclosed to anyone without your written permission. You must sign a special written consent form if you wish to authorize the release of this confidential information from Lakeview Clinic.

Patient Portal

The Patient Portal provides access to your medical information online.  Please click on the Resource Guide below to learn more about the Patient Portal or for some helpful troubleshooting tips.

Patient Portal Resource Guide

Patient Portal

 

Online Bill Pay

Lakeview Clinic now offers the ability to pay your bill online.  You can access this feature using the link below.  You will also need some information off of your patient statement.  You will be able to create an account to allow for easier future payments.  You are also able to access this feature from within your Patient Portal account if you have signed up for that service.

Online Bill Pay

Patient Forms

Lakeview Clinic provides detailed patient education along with instructions for common exam and procedures.

Medical Records Release Form

pdf

Patient Education Info

For your convenience, we have provided some of our most common patient forms.

Lakeview Clinic is participating in the Statewide Health Improvement Program(SHIP) to help direct people to community resources that can assist with healthy eating, physical activity and tobacco cessation.

pdf file